CareMed Pharmaceutical Services's Blog

The Care Design

caremedpharmaceuticalservices — Thu, 01 Apr 2010 15:56:43 +0000

In addition to the broad scope of services and geographic coverage, there are several unique characteristics that make CareMed the preferred choice of clinicians and managed care professionals. It is large enough to supply all the products and supplies that are needed, yet small enough to give the personalized service that is expected and deserved. You are invited to consider some of the differences in CareMed’s design.

National Company with Local Appeal

CareMed has comprehensive coverage and provides a consistent standard of quality care nationally. It thoroughly understands the Federal, State and Local rules and regulations pertaining to the Pharmaceutical and Home Care Industry. Requests for initiation of services, change of therapy or the development of specialized plans of care can be expedited to CareMed’s local offices.

Integrated Service Capability

Due to CareMed’s broad range of expertise, they are able to offer individual services or an integrated program, including, infusion therapy, nursing, home durable medical equipment, respiratory and laboratory services. Such a program allows management of patient’s care conveniently and cohesively from a single, reliable source.

Prudent Management of Resources

CareMed is known in the industry for prudent utilization of services which maximizes insurance benefits, when indicated. This is in part due to the team of reimbursement specialists who thoroughly understand changing laws and regulations and maintain a close connection with each patient’s case. In addition, they work closely with managed care organizations in utilization review, based on a carefully constructed disease care-management model. Assistance and support of the discharge planning and case management functions are provided upon request.

Service Consistency

Best Practice approach is used through the application of treatment protocols linked to patient diagnosis and acuity. These service specifications are continually updated to ensure that they represent the latest technology and practices to ensure service delivery in a cost effective and clinically appropriate manner.

A Commitment to Quality

Caremed’s commitment to excellence in quality delivery of services is delivered by 100% Transparency Model of continuously seeking ways to improve performance. As part of an on-going company-wide quality improvement program CareMed monitors patient, referral and doctor satisfaction, clinical outcomes and patient acuity. Rigorous staff screening, training and competency evaluation are performed upon employment and annually reviewed and updated.

A Commitment to Innovation

CareMed remains flexible and committed to exploring new approaches in the clinical arena as well as with partnerships with payors and providers in today’s dynamic managed-care environment.

The Care Model

caremedpharmaceuticalservices — Thu, 01 Apr 2010 15:56:12 +0000

CareMed Pharmaceutical Services provides a seamless, integrated delivery system, necessary in today’s healthcare environment. They provide a diverse offering of pharmacy services so patients can rely on them for all their medications and support services they need. It is a priority to bring them a fully integrated solution that consists of the right medications delivered in an accurate and timely fashion and supported by experienced pharmacists, nurses and customer service representatives.

Provide quality patient care, customer satisfaction and tracking outcomes of care is one of the focuses of CareMed’s 100% Transparency model. The future represents a challenge for innovation in their approach to patient care – always ready to adjust service delivery as needed, developing improved handling methods for specialty medications, building patient care kits, or creating software to monitor a patient’s medication regimen. CareMed is pragmatic and geared to continue to grow while exceeding the expectations of the client.

CareMed offers Care, with a Specialty Team for Disease Management of the Adult and Pediatric Patient, and through subcontractors are able to provide Nursing Services, Home Durable Medical Equipment, Respiratory Care and Laboratory services. Due to the diverse population of patients, recruitment of staff that are bi-lingual and have experience with various cultural aspects of care have been hired. Care is always provided without discrimination based upon race, cultural background, age, nationality or gender as is documented in our patient’s bill of rights.

CareMed Accreditation

caremedpharmaceuticalservices — Thu, 01 Apr 2010 15:55:22 +0000

CareMed’s dedication to outstanding pharmacy services is what empowers them to deliver excellence in pharmacy services and is proud to display the ACHC Certification Logo as a token of our commitment to providing the highest quality level of patient care products and services available. The Accreditation Commission for Health Care, Inc (ACHC) is a private, not-for-profit corporation that has set high national standards for providers to meet in effectively and efficiently delivering quality health care products and services to consumers. ACHC awards accreditation on organizations that have demonstrated through rigid analysis that their policies, procedures, practices and quality assurance programs meet the ACHC national standards. Accreditation is a voluntary method to prove our commitment to continuously meet and exceed the high standards, to show that we are in compliance with all regulatory bodies in the industry, and to provide a guarantee to any concerned party that we strive for excellence in all endeavors.

Accreditation is not easy to attain—providers must demonstrate that they meet the ACHC criteria through a rigorous review of qualifying standards & criteria, and spanning areas of business operations, such as Customer Service/Care Management, Quality Improvement, and Fiscal Management. Evidence submitted for the review includes:

Documented internal policies and procedures.
Best practices checklists.
Reviews of training and fiscal management records.
Quality Improvement measures and corrective actions.
Customer satisfaction monitoring and improvement measures.

ACHC reviewers perform on-site visits to audit these and other performance areas to validate each standard. They further interview our staff members to discover levels of training, product knowledge and to ascertain health and safety standards. They also review customer satisfaction using a variety of methods including direct customer contact. Once they have considered the entire body of evidence, they then determine whether or not we have met the standard sufficient for accreditation.

As one of the largest independent provider of specialty pharmacy services in the nation, CareMed Pharmaceutical Services offers comprehensive programs and patient management services to those who use specialty medications for chronic and complex health conditions, including cancer, hepatitis, multiple sclerosis, psoriasis, rheumatoid arthritis and others. CareMed provides members with medication fulfillment, patient education and clinical support services. Its pharmacists and nurses also counsel patients on the importance of medication adherence and side-effect management. By attaining and maintaining accreditation, CareMed has demonstrated a commitment to maintain a higher level of excellence in products and services and prides itself by making a difference in every life it has touched….one life at a time.

About Us

caremedpharmaceuticalservices — Thu, 01 Apr 2010 15:54:28 +0000

The remarkable success story of our parent company, SRx, began in 1964, in Far Rockaway, New York. CareMed opened its headquarters in the Greater New York Metropolitan area in 2006, to provide the highest quality Specialty Pharmaceutical Services, that touch the lives of thousands of patients every day. After expanding, CareMed continued to diversify, integrating Home Infusion into their Specialty Pharmacy Services, to patients with acute or chronic conditions that can be treated at home, in a physician’s office, in a skilled nursing facility, or at Ambulatory Treatment Centers. During the past year, CareMed has successfully expanded its scope of services to include Respiratory Therapy and Home Durable Medical Equipment. Additionally, it has contracted with nursing agencies and hospices to provide supplemental staffing of registered nurses, licensed practical or licensed vocational nurses, and certified nursing assistants to homecare patients in some locations.

Their history of growth and development has made CareMed a dynamic and progressive healthcare service organization available nationwide. With compassion and professionalism, the clinicians can serve cities from coast to coast with the same exceptional quality, experience and dedication. The future of CareMed is bright, continually expanding with new and innovative projects, keeping them on the cutting edge of the healthcare industry.

Today, CareMed contracts with more than 200 payors, representing 50 million lives, in an effort to unravel the puzzle of the specialty pharmacy industry, CareMed Pharmaceutical Services provides these benefits:

Prescription service 24/7/365
Time sensitive, accurate deliveries nationally
Toll-free telephone and fax lines to reach our pharmacists
Pharmacist consultants and nurse consultants to provide the best possible care
Patient, provider, and payor education and consulting
Preceptor-ship programs and clinical workshops
Regulation compliance assistance
Custom reporting for patient and financial management
Drug trend analysis
Customized medication packaging systems
Disease Specific Care Management.
A full line of products, including IV medications, enteral nutrition and medical supplies
Reimbursement insurance assistance
Patient Assistance Programs, when applicable
Multilingual customer service representatives

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caremedpharmaceuticalservices — Thu, 01 Apr 2010 15:51:09 +0000

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